General FAQs

Please see our Privacy Policy for information regarding the collection and use of personal information from this website.

 The products are fine, but I changed my mind.
Products with no quality-related issues can be returned for a refund by contacting Customer Service within 1 month since the day of purchase. Returned items should be new and must be in their original packaging with all original included accessories. In the event the items that are used may be returned and will be subject to a 15% restocking fee if the item cannot be sold as new. To complete return please contact customer service.  

During normal business hours, Mon.-Fri. 9 a.m. to 5 p.m. ET, once an order is placed there is a 12-hours remorse window where you can Email customer service at to update or cancel your order.

Standard : FREE
Expedited : $24.95
FREE Shipping to U.S. Mainland addresses only. Unfortunately for us, we do not offer free shipping to Alaska, Hawaii, Virgin Islands, Puerto Rico, Guam, or Canada, however, if you do need to ship to these places, please kindly call us and the freight will be paid by you based on the specific address you can provide for us.

Some of our most popular items sell out, but may become available in the future. If you'd like to be made aware when an item is back in stock, You can contact us Email:

We currently accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Afterpay through our secure payment gateway.

Your product must be under warranty to obtain warranty service. The Homeappliances® products have a limited warranty from the date of original retail purchase that the product will be free from defects in material and workmanship. The length of the limited warranty may vary by product. To learn more about the The Homeappliances Warranty click here.

Registered User Orders: Log into your customer account, then click on “Order History” on your account page. You will see a list of your most recent orders. Click on the order number to see more information about your order.
Guest Orders: Use our Track Order feature by entering your order number, email address and billing zip code. Click here to go to the track order page.

Some replacement parts can be ordered through Click here to go to the replacement parts page.

Orders typically ship 1-2 business days after being placed.
Delivery Method Delivery Timeframe
Standard : 2-7 Days
Expedited : 1-2 Days

To place an order, please follow these steps:
1. Browse the site by using the menu at the top of the page. Click on any item you like to see more information. Select a color (if available) and choose a quantity. Proceed by clicking "Add to bag".
2. Once you are ready to check out, review the item(s) in your cart for accuracy. Apply any promotion codes (when available). Next, click "Continue to Checkout" to start the checkout process.
3. Sign in to your account, or enter your email address and continue as a guest.
4. Select or enter your shipping address, choose from the available shipping methods, then click “Continue”.
5. Enter your payment method, and billing information. Review your order, then click "Submit Order" to complete and send your order.
You should receive an email confirming your order within a couple of hours. We'll get in touch again once your package has shipped.

To sign up for The Homeappliances email updates and get 15% off your first order please enter your email in the field at the bottom of any page. A discount code will be emailed to you shortly after.
Offer available to first time email subscribers only.
*You will be emailed a one-time use code valid only at www. Full-price items only. Not valid in combination with other promotional codes.Offer valid until used. Offer cannot be redeemed for cash. Offer not valid on warranty claims or credits. Prices and specifications are subject to change without notice. The Homeappliances is not responsible for typographical or photographic errors. Applicable sales taxes apply. No rain checks. Offers good while supplies last.

You can only use one promo code per order.

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Excellent Customer Service

We have professional team to offer you excellent service. If you have any question, please feel free to contact us from Monday to Sunday.

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