Warranty Service
Welcome To The Product Warranty Service！
All thermomate products are covered by a 1~3 Year warranty.
To provide assistance for products under warranty it is essential to carry out the steps below.
Step 1
Please provide your order number
Step 2
Please send a video or picture showing how the product problem looks like
Step 3
Fill in the above information in the form, and someone will handle it within 24 hours on working days
Excellent Customer Service
We haveprofessional teamto offer youexcellent service. If you have any question, please feel free to contact us fromMonday to Sunday.
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